timestamp1663343340000Password protection for your Knowledge Base 🔐by Noor SalehImprovementRestrict access to your Knowledge Base library by enabling our new password page - a landing page that adds password protection to your library. The password can be shared with agents or customers who you want to allow to view your
timestamp1663163700000New and improved Mailbox notifications for better collaboration!by Noor SalehImprovementOur latest improvements to eDesk Notifications now allow you to receive in-app notifications for @mentions, assigned tickets and notes left on assigned tickets - making collaboration and staying on top of tickets easier! To enable it,
timestamp1662029580000Welcome to our new release notes 🎉by Darren HeaphyAfter listening to customer feedback we decided it’s about time we created a dedicated space to changes to eDesk. Our goal here is to communicate any improvements, notable fixes or new features and integrations that the team have released.
Subscribe to updatesSubscribe to updates