urn:noticeable:projects:tdUgf5LRg5d9Xbco5zRkeDesk Updateswww.edesk.com2024-03-08T11:54:28.107ZCopyright © eDeskNoticeablehttps://storage.noticeable.io/projects/tdUgf5LRg5d9Xbco5zRk/newspages/iSuTBzFmAJDlF3mojmQj/01h55ta3gsvwwdw59ay5g746j2-header-logo.pnghttps://storage.noticeable.io/projects/tdUgf5LRg5d9Xbco5zRk/newspages/iSuTBzFmAJDlF3mojmQj/01h55ta3gsvwwdw59ay5g746j2-header-logo.png#8e52ffffurn:noticeable:publications:AhJ5RjzMltZRcLBcdi7d2024-03-08T11:54:24.493Z2024-03-08T11:54:28.107ZYour Support Sidekick: The AI Assistant!Meet your team's new best friend in ticket resolution. Our AI Assistant is on a mission to supercharge your support game by suggesting responses, recommending actions, and summarizing conversation histories. With this trusty sidekick by<p><span style="color: #000000;">Meet your team's new best friend in ticket resolution. Our AI Assistant is on a mission to supercharge your support game by suggesting responses, recommending actions, and summarizing conversation histories. With this trusty sidekick by your side, your team can respond faster, work smarter, and ensure every customer gets the attention they deserve. Say hello to efficiency, and let the AI Assistant lead the way in transforming the ticket resolution experience.</span></p>Evan De Vere Hunt[email protected]urn:noticeable:publications:pGDswpqBXUP53Hch57Gb2024-03-08T11:54:05.114Z2024-03-08T11:54:08.004ZEmpower Your Workflow: AI-Classification-Based Message RulesExciting news for streamlined efficiency! Soon, you'll be able to create message rules based on AI classifications. Respond, assign, tag, and automate more tasks effortlessly. This feature is your ticket to a smoother workflow, allowing you<p><span style="color: #000000;">Exciting news for streamlined efficiency! Soon, you'll be able to create message rules based on AI classifications. Respond, assign, tag, and automate more tasks effortlessly. This feature is your ticket to a smoother workflow, allowing you to set up automated actions that align perfectly with AI-classified tickets. Stay ahead of the game as you let our intelligent system take care of routine tasks, ensuring faster responses and a more organized support process.</span></p>Evan De Vere Hunt[email protected]urn:noticeable:publications:ehKyfwniWyakD0P69jfN2024-03-08T11:53:43.775Z2024-03-08T11:53:46.769ZExtending classifications to all ticketsWe're taking our ticket classification to the next level. Soon, eDesk's AI won't just stop at tickets with orders – it's diving deep into every ticket, ensuring that it identifies the root cause for all your incoming queries. That means<p><span style="color: #000000;">We're taking our ticket classification to the next level. Soon, eDesk's AI won't just stop at tickets with orders – it's diving deep into every ticket, ensuring that it identifies the root cause for all your incoming queries. That means more accurate classifications and suggested responses for every ticket, not just the ones tied to orders. Get ready for a more comprehensive and efficient support experience as we expand our AI's reach to cover all your customer inquiries.</span></p>Evan De Vere Hunt[email protected]urn:noticeable:publications:zUgQ6Pb3UJoIbZuxtd912024-03-08T11:53:20.750Z2024-03-08T11:53:23.946ZSlash customer support volume with eDesk's AI ChatbotGet ready for the biggest customer support upgrade you’ve ever seen. Our super-smart AI chatbot is here to lighten the load on your team and lend a hand, effortlessly solving your customer’s questions. It’s like having a new team member who<p><span style="color: #000000;">Get ready for the biggest customer support upgrade you’ve ever seen. Our super-smart AI chatbot is here to lighten the load on your team and lend a hand, effortlessly solving your customer’s questions. It’s like having a new team member who knows all about your support content and dishes out safe and spot-on answers with no ramp-up time needed.</span></p>Evan De Vere Hunt[email protected]urn:noticeable:publications:fWfS6UhTKbK7O1qvXYAN2024-03-08T11:52:54.966Z2024-03-08T11:52:57.798ZeDesk AI is Upgrading to GPT-4!Get ready for a boost in intelligence! We're thrilled to announce that eDesk's AI is leveling up, making the move to Open AI's latest model, GPT-4. This upgrade means more power, smarter responses, and an even better support experience for<p><span style="color: #000000;">Get ready for a boost in intelligence! We're thrilled to announce that eDesk's AI is leveling up, making the move to Open AI's latest model, GPT-4. This upgrade means more power, smarter responses, and an even better support experience for your customers. With this upgrade you can expect sharper ticket classification and better suggestions.</span></p>Evan De Vere Hunt[email protected]urn:noticeable:publications:NZHUG2fvQWizCcFwGxyT2024-03-08T11:52:41.269Z2024-03-08T11:52:45.759ZBreak down language barriers with AI Translation.Speak your customer's language fluently. We’re launching a new AI translation feature that perfectly translates incoming and outgoing messages more reliably than ever before. eDesk’s AI Translation uses a combination of proprietary language<p><span style="color: #000000;">Speak your customer's language fluently. We’re launching a new AI translation feature that perfectly translates incoming and outgoing messages more reliably than ever before. eDesk’s AI Translation uses a combination of proprietary language detection technology and the world’s most advanced AI to ensure you never make a language misstep with your customers. Build trust in your business with eDesk’s AI Translation&nbsp;</span></p>Evan De Vere Hunt[email protected]