timestamp1729506292202Webinar - Maximize Black Friday Sales with TikTok Shopby Maura CWith TikTok Shop emerging as a major force in eCommerce, now is the perfect time to tap into its explosive growth. If you’re not yet selling on TikTok Shop, join our exclusive webinar on 23rd October, 2024 at 4 PM (BST) to get ahead of
timestamp1728986280000Introducing Smart Reply: Elevating Agent Efficiency with AI-Driven Responsesby Darren HeaphyNewAnnouncementWe’re thrilled to announce the official launch of Smart Reply, now available as part of our AI Assist feature set, following several months of successful beta testing through our Early Adopter Program. Smart Reply empowers support agents
timestamp1727366698836Updated Chat Insights with Enhanced Chatbot Details!by Maura COur latest update to Chat Insights now offers deeper analysis of your Chatbot usage. Instantly see how many chats were fully handled by Ava, how many were managed (or missed) by agents, and how many tickets were created from live chats
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