over 2 years agoPassword protection for your Knowledge Base 🔐by Noor SalehImprovementRestrict access to your Knowledge Base library by enabling our new password page - a landing page that adds password protection to your library. The password can be shared with agents or customers who you want to allow to view your
over 2 years agoNew and improved Mailbox notifications for better collaboration!by Noor SalehImprovementOur latest improvements to eDesk Notifications now allow you to receive in-app notifications for @mentions, assigned tickets and notes left on assigned tickets - making collaboration and staying on top of tickets easier! To enable it,
over 2 years agoWelcome to our new release notes 🎉by Darren HeaphyAfter listening to customer feedback we decided it’s about time we created a dedicated space to changes to eDesk. Our goal here is to communicate any improvements, notable fixes or new features and integrations that the team have released.
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