timestamp1734451413828Webinar - Master AI-Driven Support: Boost Productivity by 73%!by Maura CunninghamDiscover how eDesk’s AI Assist can transform your support team’s efficiency. Some users have already boosted their ticket handling by 73%—equivalent to gaining an extra workday per agent every month! In this exclusive masterclass, you’ll
timestamp1732716761568Enhance Your Security with Multi-Factor Authentication (MFA)by Maura CunninghamWe’re excited to bring Multi-Factor Authentication (MFA/2FA) to eDesk! This powerful feature adds an extra layer of protection to your account by requiring a second step of verification during login. With MFA, you can safeguard