timestamp1728986280000Introducing Smart Reply: Elevating Agent Efficiency with AI-Driven Responsesby Darren HeaphyNewAnnouncementAIWe’re thrilled to announce the official launch of Smart Reply, now available as part of our AI Assist feature set, following several months of successful beta testing through our Early Adopter Program. Smart Reply empowers support agents
timestamp1719919744008Exciting news! You can now connect your TikTok Shop to eDesk.by Maura CTikTok Shop allows sellers to create personalized storefronts and efficiently manage inventory. The platform supports businesses of all sizes with tools for order management, secure checkout, post-sales support and brand marketing. By
timestamp1717681840760Kaufland has expanded into Poland!by Maura CKaufland, which is one of the most popular retail companies in the world, has now expanded into Poland! Founded in Germany in 1984, it offers a wide range of household items like groceries, clothing, electronics and gardening supplies
timestamp1717575346965We now support Amazon South Africa! by Maura CAmazon has now launched in South Africa - which offers a market of over 60 million potential customers! The launch brings Amazon’s total number of marketplaces to 22 and eDesk is proud to support them all. By connecting to Amazon South
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