timestamp1730913848579Take Control of Your Gmail Read Status from eDesk!by Maura CSeamlessly sync your Gmail read statuses with eDesk. Did you know, when you connect your Gmail to eDesk via the Google App, you can choose when to mark your messages as read in Gmail? Choose between marking them read when 'Pulled into
timestamp1730383293955Introducing the real-time Live dashboardby Maura CThe Live dashboard offers a real-time view of your eDesk account, helping you monitor performance metrics and customer interactions as they happen. Track agent activity, ticket volumes, response times, chat, phone engagement and more
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