timestamp1733393400000Pre-sales now powered by AI!by Maura CunninghamWe’re excited to announce that our Pre-sales feature, now includes support for webstores and is powered by eDesk AI! This means you can engage with potential customers across even more platforms, providing timely answers to their queries
timestamp1732716761568Enhance Your Security with Multi-Factor Authentication (MFA)by Maura CunninghamWe’re excited to bring Multi-Factor Authentication (MFA/2FA) to eDesk! This powerful feature adds an extra layer of protection to your account by requiring a second step of verification during login. With MFA, you can safeguard
timestamp1732206266630Cdiscount now supports tracking and attachments!by Maura CWith the new Octopia API, the Cdiscount integration has been enhanced and now includes tracking and attachment support. Tracking details are now displayed for Cdiscount orders when available. Additionally, both incoming and outgoing
timestamp1732036440459Octopia Integration now live!by Maura CWe’re excited to launch our Octopia integration! You can now seamlessly manage customer support for all Octopia marketplaces like Cdiscount and Bebeboutik directly within eDesk. Centralize your support and streamline workflows to
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