7 days agoWatch our AI Assist webinar on-demand!by Maura CunninghamMissed our webinar on how AI can transform customer support? Watch the recording to discover real-world strategies, success stories, and a live demo of AI Assist in action. Learn how to boost efficiency and streamline support with
11 days agoLive Dashboard now displays handled tickets!by Maura CunninghamWe’ve enhanced the Live Dashboard with a new Handled tickets column, giving you real-time visibility into how many tickets each agent has handled. Track agent performance more effectively and gain deeper insights into your support
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