timestamp1725379635387CDiscount tracking now available!by Maura CWe can now pull in tracking information for all your CDiscount orders, making it easier to respond to customers. Use #tracking_code or #tracking_code_link snippets in your templates or directly in replies to quickly populate CDiscount
timestamp1725291625688 New User log report now available!by Maura COur Report Extracts now include a 'User Log' report, allowing you to quickly generate detailed reports for all or individual users with just a few clicks. We've retained the familiar column headings from the Enterprise reports, so
timestamp1724774233312Enhanced chatbot Q&A report for deeper insights!by Maura CWe've upgraded our chatbot Q&A report in report extracts with valuable new columns, including chat creation date, links to the widget, and most importantly, links to the content hub articles used, along with their confidence scores.