timestamp1734451413828Webinar - Master AI-Driven Support: Boost Productivity by 73%!by Maura CunninghamDiscover how eDesk’s AI Assist can transform your support team’s efficiency. Some users have already boosted their ticket handling by 73%—equivalent to gaining an extra workday per agent every month! In this exclusive masterclass, you’ll
timestamp1733393400000Pre-sales now powered by AI!by Maura CunninghamWe’re excited to announce that our Pre-sales feature, now includes support for webstores and is powered by eDesk AI! This means you can engage with potential customers across even more platforms, providing timely answers to their queries
timestamp1732716761568Enhance Your Security with Multi-Factor Authentication (MFA)by Maura CunninghamWe’re excited to bring Multi-Factor Authentication (MFA/2FA) to eDesk! This powerful feature adds an extra layer of protection to your account by requiring a second step of verification during login. With MFA, you can safeguard