timestamp1730724552631Join Our Q4 Product Town Hall webinar!by Maura CJoin us for our Q4 Product Town Hall on November 5, 2024, at 3:00 PM GMT. We'll showcase the latest updates, preview upcoming features, and answer your questions. Don’t miss this opportunity to maximize your success with our tools—secure
timestamp1730383293955Introducing the real-time Live dashboardby Maura CThe Live dashboard offers a real-time view of your eDesk account, helping you monitor performance metrics and customer interactions as they happen. Track agent activity, ticket volumes, response times, chat, phone engagement and more
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