timestamp1741626088031Watch our AI Assist webinar on-demand!by Maura CunninghamMissed our webinar on how AI can transform customer support? Watch the recording to discover real-world strategies, success stories, and a live demo of AI Assist in action. Learn how to boost efficiency and streamline support with
timestamp1741282441650Live Dashboard now displays handled tickets!by Maura CunninghamWe’ve enhanced the Live Dashboard with a new Handled tickets column, giving you real-time visibility into how many tickets each agent has handled. Track agent performance more effectively and gain deeper insights into your support