1668776700000An updated Outlook integration (OAuth2)by Noor SalehImprovementIntegrationsWe've updated our integration with Outlook to OAuth2. What does this update mean? Similar to Google Mail, you will no longer need to set up email forwarding and instead are authorising eDesk to send and receive emails on your behalf (and
1668529800000We've added WhatsAppby Noor SalehNewIntegrationsTo continue improving our award-winning unified inbox, we have made some improvements to our WhatsApp Integration to drive better customer support outcomes. Here’s a recap of what you can do: Auto-assign WhatsApp messages to
1666876680000We've added Macy's!by Noor SalehNewIntegrationsGreat news! We’ve now added Macy’s Inc as a native integration on our App Store. Connecting your Macy’s shop to eDesk will allow you to see all of your messages, orders and order information in one place to help your support team stay on
1666109760000We now support Amazon Belgium 🇧🇪by Noor SalehNewIntegrationsFollowing the launch of Poland, Sweden and Netherlands, Amazon has continued extending its localized European coverage with the launch of Amazon Belgium. The launch brings Amazon’s total number of European marketplaces to 10, and eDesk is
1662029580000Welcome to our new release notes 🎉by Darren HeaphyAfter listening to customer feedback we decided it’s about time we created a dedicated space to changes to eDesk. Our goal here is to communicate any improvements, notable fixes or new features and integrations that the team have released.
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