timestamp1700061332561Tracking Code Mappingby Evan De Vere HuntNewAnnouncementIntegrationsMap your tracking codes to the correct tracking link. eDesk's Tracking Code Mapping streamlines the way you manage ‘where’s my order’ queries in eDesk, offering a significant leap in efficiency for your customer support operations. By
timestamp1683619200000Introducing eDesk AI ✨ The next generation of customer support is here!by Noor SalehNewAnnouncementWe are excited to announce the launch of eDesk AI and our latest AI-powered features! From AI-driven summaries and sentiment analysis, to AI-assisted replies and HandsFree auto responses, eDesk AI is revolutionizing customer support. This
timestamp1662029580000Welcome to our new release notes 🎉by Darren HeaphyAfter listening to customer feedback we decided it’s about time we created a dedicated space to changes to eDesk. Our goal here is to communicate any improvements, notable fixes or new features and integrations that the team have released.