timestamp1730913848579Take Control of Your Gmail Read Status from eDesk!by Maura CSeamlessly sync your Gmail read statuses with eDesk. Did you know, when you connect your Gmail to eDesk via the Google App, you can choose when to mark your messages as read in Gmail? Choose between marking them read when 'Pulled into
timestamp1727366698836Updated Chat Insights with Enhanced Chatbot Details!by Maura COur latest update to Chat Insights now offers deeper analysis of your Chatbot usage. Instantly see how many chats were fully handled by Ava, how many were managed (or missed) by agents, and how many tickets were created from live chats
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