Auto translate in Live Chat

¡Hola!, ¿cómo estás? No more letting language be a barrier to your sales! With our auto-translate feature in live chat, you can go global and support customers in over 100 languages. Súper!

Note:
Auto translation in Chat is included on Professional and Enterprise eDesk plans (or as an add-on for Team and Growth plans), please see our pricing page for more information.


How will live chat work during the chat?

You will see a green translate icon in the reply box which you can use to enable/disable translation.


What your customer will see on your webstore/website?

Your Spanish customer can then continue the conversation in their native language, and the agent will see it automatically translated in eDesk.



Curious about how Auto translation works in Live Chat? Continue reading about it in this article 👈.