We are thrilled to introduce new features to our voice solutions - eDesk Talk and Aircall Integration, designed to supercharge your customer call experience. Here's what's in store for you:

Feature 1: Automatic Ticket Creation

Now, for both Aircall and eDesk users, you have the power to seamlessly create a ticket every time a call is received. This streamlined process ensures that no inquiry goes unnoticed, providing you with a comprehensive record of customer interactions.

Feature 2: Effortless Ticket Assignment

With our latest enhancement, any tickets generated through calls will be automatically assigned to the team member who handled the phone conversation. This means quicker responses and personalized support for your valued customers.