Recently we’ve added support for signing in with your Google or Microsoft credentials. For those logging into eDesk directly with your email address and password we’ve made two changes to improve your account security:

1. Passwords automatically expire if you haven’t already changed it in the last 6 months

2. The new password you’re prompted to choose is subject to a stricter password policy (at least 10 characters containing any combination of at least 1 number, 1 uppercase character, 1 lowercase character and 1 special character)

If your password has expired, we’ll let you know when you next log in. Similarly, when prompted to choose a new password we’ll provide onscreen instructions regarding your new password criteria