We’ve added a slick new theme with an improved look, UI and categories to help you create and maintain a well-documented, easy-to-use and attractive Knowledge Base.

✔️ A few benefits of having a knowledge base:

• Reduce support tickets by helping your customers self-serve and find the answers they need quickly, as more people choose self-service over direct customer support.

• Quick and easy knowledge sharing between your agents to empower their support interactions.

• Improve your brand/organisation’s image and visibility by optimising your Knowledge Base for SEO.

• And so much more!
  
  

Ready to start setting up yours? You can follow our step by step guide here. 👈