Map your tracking codes to the correct tracking link.

eDesk's Tracking Code Mapping streamlines the way you manage ‘where’s my order’ queries in eDesk, offering a significant leap in efficiency for your customer support operations. By mapping tracking codes to carriers within eDesk, you can leverage the #tracking_code_link# snippet across templates, swiftly addressing "Where's my order?" questions.

With this enhancement, every "Where's my order?" becomes an opportunity to impress with speed and accuracy. The automatic update feature ensures future orders are linked correctly, making this a critical update for those looking to enhance productivity and customer satisfaction. The Tracking Code Mapping feature is more than just a convenience—it's a strategic advantage for eDesk users. I