We've updated scheduled replies and send status
July 13th, 2023 at 9:19 AM
Improvement

As part of the overall changes to the reply box we’ve also improved the options for scheduling when your reply is sent and whether, upon sending, to change the status of the ticket. With the scheduled reply option you can pick quick options such as "Send now” (which is the default), “Later today”, the next morning or a specific date and time
Did you like this update?