New filters and note-taking improvements in Customer View

We're delighted to share an improvement update to eDesk's Customer View where you can now filter customers by channel they come from, their details, whether they have placed an order or whether they have created tickets, and more.



Additionally, you can add a note when you click on a customer's profile through the customer view, making it easier than ever to stay organized and efficient in your customer support workflow.

With eDesk's Customer View filters and note-taking capabilities, you can streamline your customer support operations and better prioritize your time and resources.